Shipping policy
Shipping Policy
At OntCart, we are committed to delivering your order as quickly and efficiently as possible.
Order Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays). Once your order is processed, it will be shipped.
Shipping Time
Estimated delivery time is 7–15 business days, depending on your location and the product ordered.
Shipping Charges
Shipping charges (if applicable) will be calculated and displayed at checkout.
Order Tracking
Once your order is shipped, you will receive a confirmation email with tracking details. Please allow up to 48 hours for tracking information to update.
Delays
Delivery delays may occur due to factors beyond our control, such as customs clearance, carrier delays, or unforeseen circumstances.
Incorrect Address
Please ensure your shipping address is correct at checkout. OntCart is not responsible for orders delivered to an incorrect address provided by the customer.
Contact
If you have any questions about shipping, please contact us at support@ontcart.com